Official Documents

PK99 Terms & Conditions — Complete Guide

Please read these terms carefully before using your account. Registering with PK99 constitutes your acceptance of these Terms & Conditions.

Last Updated: January 2026

Key Highlights at a Glance

What topics do these Terms & Conditions cover?

Account Registration

You must be 18 or older to open an account at PK99. Each person may hold only one account. Registration with accurate information is mandatory.

Bonuses & Promotions

All bonus offers are subject to specific wagering requirements. Bonus abuse or claiming benefits through multiple accounts is strictly prohibited.

Deposits & Withdrawals

All deposit and withdrawal transactions at PK99 are processed in accordance with our payment policy. Providing incorrect information may result in delays to your withdrawal.

Security & Privacy

Keep your login credentials strictly confidential. PK99 shall not be held responsible for any unauthorized access to your account.

Betting Rules

Once a bet is confirmed, it cannot be changed. If an event is cancelled, the bet will be refunded. In the event of a technical error, PK99 is the final authority.

Account Suspension & Closure

PK99 reserves the right to suspend or permanently close any account found to be in violation of our rules. If fraud is established, the account balance may be forfeited.

Section 1

Introduction & Eligibility

Welcome to PK99 — one of Bangladesh's most trusted online betting and casino platforms. These Terms & Conditions ("Terms") govern the use of the PK99 website, mobile app, and all related services.

By creating an account or using any service at PK99, you confirm that you have fully read, understood, and agreed to these Terms & Conditions. If you do not agree with any of these terms, please refrain from using our services.

PK99 reserves the right to modify these Terms & Conditions at any time. Continued use of the website following any changes will be considered acceptance of the updated terms.

These Terms & Conditions constitute a legally binding agreement between PK99 and its users. We operate at all times on the principles of transparency and fairness, with the goal of providing you with the safest and most enjoyable experience possible.

Important Dates

  • Effective Date: January 2026
  • Last Reviewed: January 2026
  • Language: English (en-BD)
Section 2

Account Registration & Eligibility

The following eligibility requirements must be met to open an account and use services at PK99. Failure to comply with these Terms & Conditions may result in account termination.

  • 1 You must be 18 years of age or older. PK99 services are strictly prohibited for minors.
  • 2 Each individual may operate one account only. If the same person is found to have created multiple accounts, all associated accounts will be terminated.
  • 3 All information provided during registration must be truthful, accurate, and complete. Providing incorrect details may cause your account to fail verification.
  • 4 A copy of your National ID or passport may be required for KYC (Know Your Customer) verification.
  • 5 It is solely your responsibility to ensure that online betting is legally permitted in your jurisdiction.
Warning: Opening an account using someone else's identity or false information is strictly prohibited and may lead to legal action.

Account Security

Keep your password secure and never share it with anyone. If you notice any suspicious activity, contact our support team immediately.

Section 3

Bonuses, Promotions & Wagering Requirements

PK99 regularly offers attractive bonuses and promotions. However, each bonus is subject to specific terms and conditions that you should read carefully before claiming.

Welcome Bonus

The welcome bonus for new members applies to the first deposit. Specific wagering requirements must be met before the bonus can be withdrawn.

Reload & Cashback

Weekly reload bonuses and cashback offers must be used within the specified time frame. Any expired bonuses will be cancelled automatically.

PK99 reserves the right to forfeit any bonuses and associated winnings from an account where Bonus Abuse, arbitrage betting, or any form of manipulation is detected.

Under PK99's Terms & Conditions, if multiple accounts from the same household or IP address claim bonuses, all bonuses will be voided. In the event of any bonus-related dispute, the decision of PK99 management shall be final.

Section 4

Deposit, Withdrawal & Payment Policy

All financial transactions at PK99 are fully secure and processed through encrypted payment gateways. This section outlines the key terms and conditions governing deposits and withdrawals.

Deposit Rules

  • The minimum deposit amount is subject to the limits set by PK99.
  • Only use a bank account or payment method registered in your own name.
  • Third-party payments are not accepted and constitute a violation of our Terms & Conditions.
  • Deposits are generally processed instantly, though delays may occur due to bank processing times.

Withdrawal Rules

  • Withdrawal requests are typically processed within 1–5 business days.
  • KYC verification must be completed before making a withdrawal.
  • Wagering requirements must be fulfilled before bonus funds can be withdrawn.
  • Withdrawals may be placed on hold if money laundering or fraudulent activity is suspected.
Section 5

Responsible Gaming & Safety

PK99 is fully committed to responsible gaming as its highest priority. A core part of our Terms & Conditions is ensuring the mental and financial well-being of our users.

Self-Exclusion

You may choose to temporarily suspend your account for a set period at any time.

Deposit Limits

Set daily, weekly, or monthly deposit limits to maintain control over your finances.

Customer Support

Our support team is always available to assist with gambling-related concerns.

For more details, visit our Responsible Gaming Visit the page.

Section 6

Legal Liability & Dispute Resolution

PK99 provides its services on an "as is" basis and does not guarantee uninterrupted or error-free service. PK99 shall not be liable for any losses arising from technical issues, server downtime, or disruptions to third-party services.

Any dispute arising from these Terms & Conditions will first be addressed through negotiation. If a resolution cannot be reached, the matter will be referred to the appropriate judicial forum. These terms are governed by applicable law.

Important: Use of PK99's services is entirely at your own risk. Online betting can result in financial loss. Please play within your means.
FAQ

Frequently Asked Questions about Terms & Conditions

Under PK99's Terms & Conditions, you must be 18 years of age or older to open an account or use any of our services. All PK99 services are strictly prohibited for minors.

No. PK99's Terms & Conditions clearly state that each individual may operate only one account. If multiple accounts are found belonging to the same person, all accounts will be terminated and all bonuses and winnings may be forfeited.

Each bonus is subject to its own wagering requirements, which are detailed in the respective bonus offer. Generally, the bonus amount must be wagered a specified number of times. Bonus funds cannot be withdrawn until all wagering requirements have been met.

Yes, PK99 reserves the right to modify, amend, or update these Terms & Conditions at any time. Changes take effect as soon as they are published on the website. We therefore recommend checking this page regularly.

Withdrawal requests are typically processed within 1 to 5 business days. However, delays may occur if KYC verification is incomplete or additional information is required. To ensure faster withdrawals, make sure your account is fully verified.
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