PK99 Privacy Policy

Introduction

PK99 (pk99.bar) is one of Bangladesh's most trusted online betting and casino platforms. We believe that protecting your personal information is not just a legal obligation — it is our responsibility and our commitment to you. This privacy policy clearly explains what information is collected from the moment you open an account at pk99, how it is used, how long it is retained, and how it is kept secure.

Please read this policy carefully. Using any PK99 service means you agree to this privacy policy. If you have any concerns, please contact our support team before using the service.

What Information Do We Collect?

We collect various types of information when you register and use our services at PK99. This information comes from two main sources — what you provide directly, and what is automatically recorded through your usage patterns.

• Personal Identification Information: Full name, date of birth, National ID number (for verification), mobile number, and email address.
• Financial Information: Payment method (bKash, Nagad, Rocket, etc.), transaction history, and deposit & withdrawal records.
• Device & Technical Information: IP address, browser type, operating system, device model, and access time.
• Gaming Activity: Bet amounts, game preferences, session duration, and win/loss records.
• Contact Information: Your chat or messages with our support team.

How is my information used?

PK99 uses your information only for specific, legitimate purposes. We never sell or share your data with unrelated third parties.

• To verify your account and ensure security.
• To process transactions and facilitate deposits and withdrawals.
• To prevent fraud and illegal activities.
• To provide personalized offers and promotions tailored to your preferences.
• To improve the pk99 platform and introduce new features.
• To generate reports required by regulatory authorities.
• To promote responsible gaming and send alerts when needed.

Data Retention & Security

PK99 stores your data using advanced encryption technology. Our servers are protected by SSL/TLS 256-bit encryption, ensuring that no unauthorized party can access your information. Our security team monitors the system 24 hours a day, 7 days a week.

Even if your account is closed or deactivated, we may retain certain information for up to 5 years to meet legal and regulatory requirements. After that period, the data is securely deleted.

Cookies & Tracking Technologies

We use cookies on pk99.bar to enhance your experience. These cookies remember your login details, set your preferred language, and help us analyze platform performance. You can disable cookies in your browser settings, though doing so may affect certain features.

Sharing Information with Third Parties

We may share your information only in the following circumstances:

• Payment Processor: With trusted payment partners to complete transactions.
• Legal Obligation: Upon a court order or a reasonable request from a government authority.
• Fraud Prevention: Limited data shared with security research organizations.
• With your consent: When you have given your explicit consent.

Your Rights

As a PK99 user, you have certain important rights that we respect:

• Right to Access: You may request to view the information we hold about you at any time.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data, subject to certain conditions.
• Right to Object to Processing: You may object to the use of your data for specific purposes.
• Right to Portability: You may request an export of your data in a specific format.

Protection of Minors

PK99 strictly does not provide services to anyone under the age of 18. We verify age at registration, and any account found to belong to a minor is immediately closed and all associated data is deleted.

Policy Updates

PK99 may update this privacy policy from time to time. For any significant changes, we will notify you by email or through a notification on the platform. We recommend reviewing this page regularly.